Service Dispatch

• Allows complete control over the service departments by providing management reports and a spectacular grid board.
• Allows scheduling multiple technicians and easy schedule changes.
• Create and maintain Service Contracts and Warranties.
• Time Grid shows past trends and future workload while the Technician Planner shows past trends and future workload.
• Create Service Contract templates.
• Tracks Customer Service History and Equipment History.
• Invoice a Work Order automatically in the Invoicing module by typing in the Work Order # only!
• Set the Labor to pay the technician and to invoice the customer.
• Create T&M work orders or Flat Rate work orders.
• Text Messaging – allows you to send work orders to your Technicians.
• Detailed Service Dispatch manual available.